District Training Facilitator - Tri-City area

Company Name:
Sears Holdings
Job Summary:
Responsible for serving as the Retail District Training Facilitator (DTF) supporting store operations. Will be responsible for delivering dynamic, engaging training programs to enhance the learning and development of the store associates. Works closely with District HR, Store Managers and Training function to deliver best in class training around orientation, Integrated Retail, and Member Loyalty programs throughout the district and feeds back gaps to Learning team. Identifies, oversees and monitors both new hire and recurrent learning needs, and is responsible for delivering content and ensuring all store associates are current with learning plans. This position achieves objectives using a high degree of engagement in all facets of Training in Store Operations.
Job Duties/Responsibilities:
Visits opportunity stores based on reporting and action plans created by store leadership team; coordinates and assists the District Manager with any training requirements
Supports Region VP/GM and District Managers in resolving training tracker outliers for assigned stores
Provides District/Store Managers with first person coaching on the development of action plans based on outlier reporting and retail training needs. Serves as the Training and Development single point of contact.
Ensures that all training initiatives and processes are in full compliance with applicable laws, regulations and company policies
Coordinates effective training by ensuring that appropriate District and Store subject matter experts are identified and utilized the district to facilitate training
Delivers associate training programs, orientation and tracks compliance to set standards.
Partners collaboratively with the Learning organization, Human Resources, and Store Operations to proactively identify training gaps.
Assists in development of Store Operations training delivery scorecard and reporting progress & effectiveness of programs
Drives training delivery consistency, quality, and effectiveness across stores as measured by time to competence, associate engagement, new hire retention, and other appropriate measures.
Assesses learning program participants for knowledge gained and behaviors learned
Recommends updates to existing training material for continuous improvement of courses and program content.
Manages classrooms to ensure a positive learning environment for all participants.
Performs other duties as assigned
Education Requirements: 2-Year College Degree
Years of Related Experience: 1-2 Years
License/Certificate Required: No
Driver's License Required: Yes
Travel Requirements: 75%
Age Requirement: 18+
Required Skills:
Training expertise (delivery, and classroom management)
Strong facilitation skills
Expert in classroom management
Ability to work independently
Outgoing, confident personality with demonstrated leadership ability
Ability to leverage technology & social media
Ability to learn new content quickly for effective delivery to others
Ability to communicate complex ideas, instructions, and information in a clear, concise manner
Ability to be self-directed in planning and implementing assignments
Ability to plan, organize, monitor, and adjust learning and development activities
Ability to consult with leadership in the organization
Preferred Skills:
Bachelor's Degree
Area of specialty in Facilitation, Education, or similar discipline
EOE Minorities / Females / Protected Veterans / Disabled
Requisition ID: 365435BR
Job Function: Training
Employment Category: Regular, Full-time
State: Tennessee (TN)
State or Province/City: BRISTOL
Location: 2854 WEST STATE STREET,BRISTOL, TN 37620, US
Post Code: 37620
Post Date: 07/29/2014
Brand: Sears
Business Unit: Stores - Sears
Store: 03022: BRISTOL, TN

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